Tuesday, June 1, 2010

The Pièce de Résistance... a Handwritten Thank You Note

Upon completion of a project, take the time to think about all of the people who participated in the job—from your client(s) to your vendor(s) to the folks in between.

Keep the big picture in mind and remember, without those people, either your job wouldn't exist, or you'd have a tough time getting it done alone.

It's our practice at MORRIS to send handwritten thank you cards to our client(s), vendor(s) and all those who have helped us along the way.

Showing your appreciation for the people who choose to work with you and the people who make you look good, is an integral step in building future relationships. I can't tell you how many times we've received a thank you for our thank yous. It's a rarity in this day and age—to recognize people in this manner.

Here are a couple of the comments we've received from people re: their thank yous.

"We got your cards. THANK YOU! Your whole crew is great. ...and no one ever remembers to thank pressmen. It makes their day, and I think means more to them hearing it from you instead of me."

"THANK EVERYONE for the lovely card. You all are too nice."

"By the way ,I saw the card you sent to our pressman. You people are the most considerate group of folks I think I've ever worked with."

"WOW! I received your Thank You card in the mail today and was blown away at the thoughtfulness that you all took the time to send it in the first place. It's not often where someone takes the time just to tell you thank you let alone send such a beautiful card. I just wanted everyone over at Morris to know that it was really a pleasant surprise. It's also not only my pleasure to do work with you all, but it is also very appreciated, and I'll always do my best to give you outstanding service. Thanks again and have a wonderful day (weekend)."

"Thank you for the sweet sweet thank you card! Tarik and I both received them today and it totally made me smile on this dreary day! You guys are so awesome to work with, always so incredibly thoughtful. Not a lot of companies (or people for that matter) take the time out to say thank you these days. I haven't even met some of the people who sign these cards, either! You all are so sweet! :-) Smiles to you and the MORRIS team today (everyday, really)!"

So get out your pencil and paper... and let someone know just how important they are!!! You just might make their day!


  1. Love it. Always did. (Though when there was a 20-card stack to sign, it got a little out of control!)